Privacy Policy

Effective Date: 01-06-2025

Thank you for visiting Madhuram Motors. Your privacy is important to us, and we are committed to protecting the personal information you share while using our e-commerce website.

1. Who We Are

Madhuram Motors, established in 2014 in Rajkot, Gujarat, is a wholesale distributor of auto diagnostic tools and scanners. Our website allows customers to explore, order, and inquire about our products online.

2. Information We Collect

Personal Information

We may collect the following personal details you provide voluntarily:

• Full Name
• Email Address
• Phone Number
• Company/Business Name
• Billing & Shipping Address
• Payment Details (via secure gateways)

Non-Personal Information

We also collect technical data automatically when you visit our site, such as:

• IP Address
• Browser Type
• Operating System
• Referral Source
• Pages Visited and Time Spent

3. How We Use Your Information

Your data is used to:

• Process and fulfill orders
• Respond to inquiries
• Send order and service updates
• Improve user experience and product offerings
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience. Cookies help us understand browsing behavior and preferences. You can disable cookies in your browser, but some features may not function properly.

5. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party service providers (e.g., payment processors, shipping partners)
• Legal authorities when required by law
• Analytics providers like Google Analytics

6. Data Security

We implement security measures to protect your personal data. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated in this policy or to comply with legal requirements.

8. Your Rights

You have the right to:

• Access or update your personal data
• Request deletion of your information
• Opt out of promotional messages

To exercise your rights, email us at: info@madhurammotors.com

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our website means you accept the updated policy.

Contact Us

If you have any questions or concerns, please contact us at:

Madhuram Motors
Rajkot, Gujarat – India
Email: info@madhurammotors.com