Effective Date: 25 Nov 2024
At Madhuram Motors, we want our customers to be completely satisfied with their purchases. If you are not satisfied with your order, please review our cancellation and refund policy below.
You can cancel your order within 24 hours of placing it. To request a cancellation, please contact our customer service team at:
Once the order has been processed and shipped, cancellations will not be possible.
We offer refunds under the following conditions:
To initiate a refund request, please contact us within 7 days of receiving your order. The product must be returned in its original condition and packaging.
Refunds will be processed once we have received the returned item. The refund will be issued via the same payment method used during purchase. Please allow 7-10 business days for the refund to be processed.
Certain products may not be eligible for a refund, including but not limited to:
If the product is being returned due to a defect or error on our part, we will cover the return shipping costs. If the return is due to customer preference, the customer is responsible for return shipping fees.
We do not currently offer direct exchanges. If you wish to exchange a product, please return the original product and place a new order.
For any questions about cancellations or refunds, please contact us at: